Creating an Effective Loyalty Program

Karen Barnes Owner, Wine Direct Marketing Services, LLC
Are you leveraging the passion your customers have for your brand? Already have a loyalty program but want to take it to the next level? Learn the ins and outs of creating an effective loyalty program for your brand, including promotion, implementation and management using key technologies and proven customer service tools. We will cover how to structure your program, review recruitment and retention strategies, implement staff training and incentives and effective marketing techniques.